January 8th, 2015
For the year 2014, our warehouse crews in Cleveland and Columbus achieved respectively 99.9806% and 99.9858% accuracy.
What this means is YOUR orders are assembled correctly and with care.
• efficient use of your time checking orders in
• efficient use of our Delivery Driver’s time
• very few orders to correct
• work you can depend on from our people and companies
Four years ago, we set a goal of 99.5% accuracy. After 3 months, our staff was doing such a great job we raised the bar and tracked performance to 4 decimal places.
Our staff came through with flying colors. It is remarkable how good these folks are. They have been performing at a very high level of accuracy and getting better every year.